FILEZILLA: If this program gives you an error message about the SSL, bypass it by just clicking ‘OKAY’.įTP OVER TLS EXPLICIT SOFTWARE SPECIFIC SETTINGS To resolve this issue go into TOOLS > GLOBAL OPTIONS > SECURITY > SSL SECURITY > check “reuse cached session for data connection” and save.ī. CUTEFTP: If you are using CUTE FTP and “FTP over TLS explicit” with the default global settings, we have discovered there is a hidden setting that will cause it to not connect. Hostname options: In addition with using, you can also use the server name your website is hosted on. In this event change your connection type to “FTP over TLS explicit” or named similar. FTP Connection Types: Some servers with higher security may have default FTP turned off. If they work (main FTP account only), then the logins are correct.Ģ. A good way we find to check these easily is to go to /cpanel/ and use those logins there. Double check your FTP logins: Logins are case sensitive, and ensure you have no spaces if you are copy and pasting. Upon logging into your website, you can upload all of your website files by double clicking into either the /public_html/ folder or the /Here is some tips to help out.ġ. Click on the new FTP link you created to automatically login to your website.

Enter your provided username and password, then save.Ĥ.

If your domain has not propagated yet, you can alternatively use your IP address provided within your hosting details email.ģ. Enter for the HOST ADDRESS / LOCAL HOST (name differs based upon program). Please reference that email and the followingĢ. You should have received an email which contains login information for FTP into your website. Now that you have your FTP program ready, it’s time to connect. If you don’t have an FTP program already, we recommend following instructions for getting one of the following: In order to FTP into your website to upload / download or delete files, you will need a good FTP program.

Ftp login information